Windows 11 Deployment Engineer - 3 months FTC

Location: 

London, GB

Department or practice area:  IT Services

Taylor Wessing

 

Taylor Wessing is a global law firm that serves the world's most innovative people and businesses. Deeply embedded within our sectors, we work closely together with our clients to crack complex problems, enabling ideas and aspirations to thrive. Together we challenge expectation and create extraordinary results. By shaping the conversation in our sectors, we enable our clients to unlock growth, protect innovation and accelerate ambition. 

 

With 1000+ lawyers, 300+ partners, 29 offices and 17 jurisdictions we are looking to expand our IT Services  team, with the addition of a Windows 11 Deployment Engineer - 3 months FTC.

 

The opportunity for you

 

We are currently seeking a skilled and detail-oriented Windows 11 Laptop and iPhone Rollout Specialist to join our IT team on a fixed-term contract.

 

Key responsibilities

Laptop Deployment and Configuration

 

  • Set up and configure new laptops with the Windows 11 operating system.
  • Upgrade existing laptops from Windows 10 to Windows 11.
  • Ensure proper installation of software, drivers, and updates.
  • Collaborate with end-users to address any configuration issues.

 

iPhone Deployment and Support

 

  • Assist in deploying new iPhones to employees.
  • Configure iPhones with necessary apps, settings, and security protocols.
  • Provide user support for iPhone-related queries.

 

Rollout Planning and Execution

 

  • Develop rollout schedules and coordinate deployment activities.
  • Work closely with project managers and stakeholders to meet rollout targets.
  • Assist in assembling and adhering to rollout schedules for efficient deployment.

 

User Support

 

  • Provide first-line support to end-users for hardware, software, and network issues related to both laptops and iPhones.
  • Train users on iPhone features and best practices.
  • Troubleshoot and resolve device-related problems promptly.

 

Asset Management

 

  • Maintain accurate records of laptop and iPhone inventory.
  • Track devices throughout the rollout process.
  • Assist with asset tagging and documentation.

 

Collaboration

 

  • Collaborate with IT teams, vendors, and other stakeholders to ensure successful rollout.
  • Communicate rollout progress and updates to relevant parties.

 

Knowledge, skills and experience

 

  • Proven experience in laptop deployment and configuration, preferably with Windows 11.
  • Familiarity with M365 and Intune.
  • Knowledge of iPhone setup and management.
  • Strong troubleshooting skills and ability to address user queries.
  • Excellent communication and organisational skills.
  • Attention to detail and ability to work independently.

 

Benefits

 

Here are a select few benefits that Taylor Wessing offer; 

  • Hybrid working (Offering the opportunity to work remotely, while maintaining a social boundary by working from our award-winning offices for 3 days a week) 
  • Holiday (Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata). 
  • Enhanced Maternity and Paternity leave (After one-year service, you are entitled to up to 26 weeks leave full pay if you or your partner give birth or adopt a child). 

 

Along with these there are many more benefits we offer, with the addition of a comprehensive flexible benefits package available. 

 

Our culture

 

 Nurturing a diverse, inclusive culture allows all of our talent to flourish, sparks creativity and powers innovation.  We continue to build a team that exemplifies inclusivity and reflects the firm's core values: creative, excellence, integrity, responsible, respect and team.  We value and celebrate the differences in who we are, what we have experienced and how we think, so all candidates will be treated fairly regardless of age, caring responsibilities, disability, gender identity, marital status, neurodiversity, pregnancy, race, religion or belief, sex, sexual orientation and socio-economic background.

 

 

The way we work

 

At Taylor Wessing, we never settle for average. We're creative thinkers, problem solvers and continuous learners who excel at what we do and believe our best work is still ahead of us. We are a firm that's large enough for you to achieve your ambitions, but connected enough to be a true community.  

 

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