Talent Operations Assistant


Liverpool, GB

Department or practice area:  Talent Operations

Taylor Wessing


Taylor Wessing is a global law firm that serves the world's most innovative people and businesses. Deeply embedded within our sectors, we work closely together with our clients to crack complex problems, enabling ideas and aspirations to thrive. Together we challenge expectation and create extraordinary results. By shaping the conversation in our sectors, we enable our clients to unlock growth, protect innovation and accelerate ambition. 


With 1000+ lawyers, 300+ partners, 29 offices and 17 jurisdictions we are looking to expand our Talent Operations  team, with the addition of a Talent Operations Assistant.


Key responsibilities


Reward & benefits

  • Support in the administration of UK&I employee and partner benefits provisions, including health insurance, retirement plans, and wellness initiatives.
  • Assist with the creation of communication materials to drive engagement about available rewards and benefits
  • Help conduct market research and benchmarking to ensure our rewards and benefits packages remain competitive within the industry.
  • Support the coordination of benefit enrolment periods and assist employees with benefits-related queries.
  • Ensure adherence to data protection regulations and firm policies when handling sensitive employee information.
  • Assist in maintaining accurate and up-to-date records of employee benefits.
  • Coordinate with third party suppliers to resolve claims, discrepancies, and billing issues.
  • Support and contribute towards the upkeep of our online benefits portal



  • Support the Talent Operations team in projects and initiatives to offer a best in class service
  • Support with updating and maintaining Talent policies and procedures
  • Process and track benefit invoices checking accuracy of third party reporting and progressing in a timely manner
  • Support the wider Talent Operations and Advisory team with operational projects and requests e.g. reporting, data integrity, MI



  • Support the Payroll Advisor with the monthly payroll cycle, providing administrative support where required
  • Support with covering the payroll mailbox when required, for example when the Payroll Advisor is on leave


Knowledge, skills and experience


Experience of operating in a similar role within professional services is desirable, together with a tenacity for detail and delivering excellent client service. Legal sector experience is desirable, but not essential.


  • Hands-on approach and willingness to help across a multi-site team
  • Ability to prioritise work, be highly organised and manage multiple projects
  • Strong attention to detail and accuracy
  • Cultural awareness
  • Excellent communication skills both verbal and written
  • Proof reading skills
  • Excellent people skills (including influencing) – need to liaise with a broad range of stakeholders
  • Self-motivated with strong influencing skills
  • Work well and effectively under pressure
  • Team player but able to work under own initiative
  • Flexible and accommodating. On occasions there will be the need to work outside of office hours at events or to travel to our other UK offices.
  • Computer literacy: including Word, Excel, PowerPoint.
  • Creative with plenty of ideas and enthusiasm.
  • Customer service oriented




Here are a select few benefits that Taylor Wessing offer; 


  • Hybrid working (Offering the opportunity to work remotely, while maintaining a social boundary by working from our award-winning offices for 3 days a week) 
  • Holiday (Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata). 
  • Enhanced Maternity and Paternity leave (After one-year service, you are entitled to up to 26 weeks leave full pay if you or your partner give birth or adopt a child). 


Along with these there are many more benefits we offer, with the addition of a comprehensive flexible benefits package available. 


Our culture


Nurturing a diverse, inclusive culture allows all of our talent to flourish, sparks creativity and powers innovation.  We continue to build a team that exemplifies inclusivity and reflects the firm's core values: creative, excellence, integrity, responsible, respect and team.  We value and celebrate the differences in who we are, what we have experienced and how we think, so all candidates will be treated fairly regardless of age, caring responsibilities, disability, gender identity, marital status, neurodiversity, pregnancy, race, religion or belief, sex, sexual orientation and socio-economic background. 


The way we work


At Taylor Wessing, we never settle for average. We're creative thinkers, problem solvers and continuous learners who excel at what we do and believe our best work is still ahead of us. We are a firm that's large enough for you to achieve your ambitions, but connected enough to be a true community.  


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