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Talent Operations Analyst

Location: 

Liverpool, GB

Department or practice area:  Talent Operations

Taylor Wessing

 

Taylor Wessing is a global law firm that serves the world's most innovative people and businesses. Deeply embedded within our sectors, we work closely together with our clients to crack complex problems, enabling ideas and aspirations to thrive. Together we challenge expectation and create extraordinary results. By shaping the conversation in our sectors, we enable our clients to unlock growth, protect innovation and accelerate ambition. 

 

With 1200+ lawyers, 300+ partners, 28 offices and 17 jurisdictions we are looking to expand our Talent Operations  team, with the addition of a Talent Operations Analyst.

 

Key responsibilities

HR Systems and Processes

 

  • Provide first-line support for Talent Systems to all end users, troubleshooting issues and triaging any change requests which come into the shared Talent Systems team mailbox.
  • Where necessary, escalating support queries to our technical IT Business Systems team and working closely with them to bring the issue to resolution for the end user.
  • Provide support and guidance to Talent systems users, to help ensure that they can effectively utilise HR systems. This includes developing and enhancing our guidance materials.
  • Collaborate with the Talent team to analyse HR processes and identify opportunities for automation, standardisation and improvement to increase efficiency and accuracy.
  • Support with continuous process improvement, through the utilisation of technologies to ensure best practise for all users across the firm.
  • Support with system changes (e.g. enhancements and upgrades), which includes consulting with end users, undertaking testing and communicating changes to key stakeholders.
  • Collaborate with other Business Services teams to define system requirements and workflows.

 

Data and Reporting

 

  • Support with the reporting functionality within SAP SuccessFactors and support in the implementation of reporting best practise for all stakeholders.
  • Create, maintain and enhance reports and dashboards to enable the Talent team to monitor HR metrics and KPIs.
  • Provide guidance to Talent Systems report users on available reports and utilisation of said reports.
  • Extract, analyse, and interpret HR data to provide insights and support data-driven decision-making.
  • Help the Talent team maintain data integrity, through regular and ad-hoc data audit and cleansing activities.
  • Support with timely third-party reporting, which extends to current and prospective clients and various external market data surveys.
  • Support with any ad-hoc reporting requests from internal Talent and external stakeholders, which come into the shared Talent Systems team mailbox.

 

Knowledge, skills and experience

 

Essential:

  • Experience using HR systems (ideally including SAP SuccessFactors).
  • Experience working in an analytical/reporting role within a HR function with a clear understanding of HR processes and people data.
  • Proficient in excel including advanced functions such as: PivotTables, formulas, and data manipulation/transformation.
  • Experience interpreting and analysing HR data, extracting meaningful insights and presenting in a visually compelling format.
  • Ability to work to deadlines in a fast-paced environment, you are organized and can manage competing priorities with a delivery focused approach balanced with high level of attention to detail.
  • Strong communication skills with the proven ability of establishing effective working relationships across a diverse set of stakeholders.
  • Tenacious and resilient, using your initiative to overcome obstacles and problem solve.

 

Preferred:

  • Experience working within professional or financial services.

 

Benefits

 

Here are a select few benefits that Taylor Wessing offer; 

  • Hybrid working (Offering the opportunity to work remotely, while maintaining a social boundary by working from our award-winning offices for 3 days a week) 
  • Holiday (Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata). 
  • Enhanced Maternity and Paternity leave (After one-year service, you are entitled to up to 26 weeks leave full pay if you or your partner give birth or adopt a child). 

 

Along with these there are many more benefits we offer, with the addition of a comprehensive flexible benefits package available. 

 

Our culture

 

Nurturing a diverse, inclusive culture allows all of our talent to flourish, sparks creativity and powers innovation.  We continue to build a team that exemplifies inclusivity and reflects the firm's core values: creative, excellence, integrity, responsible, respect and team.  We value and celebrate the differences in who we are, what we have experienced and how we think, so all candidates will be treated fairly regardless of age, caring responsibilities, disability, gender identity, marital status, neurodiversity, pregnancy, race, religion or belief, sex, sexual orientation and socio-economic background.

 

The way we work

 

At Taylor Wessing, we never settle for average. We're creative thinkers, problem solvers and continuous learners who excel at what we do and believe our best work is still ahead of us. We are a firm that's large enough for you to achieve your ambitions, but connected enough to be a true community.  

 

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