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Senior Knowledge Engineer

Location: 

Liverpool, GB

Department or practice area:  IT Services

Taylor Wessing

 

Taylor Wessing is a global law firm that serves the world's most innovative people and businesses. Deeply embedded within our sectors, we work closely together with our clients to crack complex problems, enabling ideas and aspirations to thrive. Together we challenge expectation and create extraordinary results. By shaping the conversation in our sectors, we enable our clients to unlock growth, protect innovation and accelerate ambition. 

 

With 1200+ lawyers, 300+ partners, 28 offices and 17 jurisdictions we are looking to expand our IT Services  team, with the addition of a Senior Knowledge Engineer.

 

The opportunity for you

 

We are looking for an experienced and passionate Senior Knowledge Engineer/Technologist to join our award winning Legal Technology team to deliver innovative knowledge solutions for clients, fee earners and the wider business using our Legal Tech product suite. This person will ideally have 4+ years working with a broad range of Legal Tech products including HighQ Collaborate, Contract Express, Kira, Luminance and Bryter.

 

You will be able to demonstrate in depth knowledge of critically assessing requirements and delivering innovative solutions.

 

You will be passionate about legal technology and want to work on world class products in a fast paced, innovative environment delivering efficiencies internally and also externally to clients. 

 

You will work closely with our Legal Technology Manager based in Liverpool and our Senior Knowledge Engineer and three Knowledge Engineers based in London.

 

The team work closely with the business to identify opportunities and potential use cases, capturing requirements and then translating them into a customised product for delivery to the business and clients. 

 

Key responsibilities

 

  • You will be able to establish and cultivate relationships with stakeholders at all levels to raise awareness of the Legal Tech products and the value they create alongside identifying new use cases.
  • You will be responsible for managing the delivery of Legal Tech projects from initial requirements gathering through delivery and beyond.
  • Mentoring the Knowledge Engineers.
  • Assisting with team reporting and financial management.
  • Assisting with vendor management, technology trials, and proof of concepts.
  • First point of escalation for support queries and support mailbox responding to queries from the business and clients.
  • Training lead on Legal Tech products.

 

Knowledge, skills and experience

 

  • A natural problem solver who can demonstrate creative thinking.
  • Ability to work at a high level without supervision.
  • Strong attention to detail and pride in the quality of the team's output.
  • Strong communication skills and the ability to clarify instructions where required.
  • Proactive with an interest in legal technology and learning how to use new features and products.
  • Highly IT literate.
  • 4+years experience using HighQ Collaborate.
  • Experience of Contract Express, Betty Blocks, Bryter and Kira or Luminance preferred.
  • Power Platform/Power Automate experience preferred.
  • Ability to prioritise and manage your workload and work to deadlines.
  • Strong team player.

 

Benefits

 

Here are a select few benefits that Taylor Wessing offer; 

  • Hybrid working (Offering the opportunity to work remotely, while maintaining a social boundary by working from our award-winning offices for 3 days a week) 
  • Holiday (Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata). 
  • Enhanced Maternity and Paternity leave (After one-year service, you are entitled to up to 26 weeks leave full pay if you or your partner give birth or adopt a child). 

 

Along with these there are many more benefits we offer, with the addition of a comprehensive flexible benefits package available. 

 

Our culture

  

Nurturing a diverse, inclusive culture allows all of our talent to flourish, sparks creativity and powers innovation.  We continue to build a team that exemplifies inclusivity and reflects the firm's core values: creative, excellence, integrity, responsible, respect and team.  We value and celebrate the differences in who we are, what we have experienced and how we think, so all candidates will be treated fairly regardless of age, caring responsibilities, disability, gender identity, marital status, neurodiversity, pregnancy, race, religion or belief, sex, sexual orientation and socio-economic background.

 

The way we work

 

At Taylor Wessing, we never settle for average. We're creative thinkers, problem solvers and continuous learners who excel at what we do and believe our best work is still ahead of us. We are a firm that's large enough for you to achieve your ambitions, but connected enough to be a true community.  

 

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