Credit Controller - 6 months FTC


Liverpool, GB

Department or practice area:  Finance

Taylor Wessing


Taylor Wessing is a global law firm that serves the world's most innovative people and businesses. Deeply embedded within our sectors, we work closely together with our clients to crack complex problems, enabling ideas and aspirations to thrive. Together we challenge expectation and create extraordinary results. By shaping the conversation in our sectors, we enable our clients to unlock growth, protect innovation and accelerate ambition. 


With 1000+ lawyers, 300+ partners, 29 offices and 17 jurisdictions we are looking to expand our Finance  team, with the addition of a Credit Controller - 6 months FTC.


The opportunity for you


Working within a small, dedicated collections team based in Liverpool, this role reports into the Credit Control Supervisor and will provide support to specific fee earning departments in the collection of aged debts. This role involves regular liaison with the revenue team and clients whilst maintaining accurate records at all times. The Credit Controller will also provide support within the department locally as well as to the London based Working Capital Manager and Revenue Controllers.


This is a great opportunity to become a part of a newly established team that is striving to reduce the Firm's lock up and reach its cash collection targets whilst improving processes and delivering innovative credit control solutions to the Firm and our clients.


Key responsibilities


  • Actively manage debtor balances within specific groups, whilst keeping finance systems up to date at all times.
  • Chasing client invoices via telephone and email.
  • Together with the other team members reviewing the department credit control inbox, ensuring all queries are cleared daily
  • Attending regular Skype meetings with London to monitor cash collected v target.
  • Liaise with the Revenue Controllers to raise and resolve any credit control issues or queries preventing settlement of debt.
  • Assisting with the production of regular reports and monitoring daily cash collection targets.
  • Assist office cashiers with reconciling bill payments, ensuring remittance advices are provided at all times.
  • Updating collections software daily, ensuring payment history contact data is up to date at all times.
  • General assistance to the Credit Control Supervisor and Revenue Controllers with ad hoc projects as required.


Knowledge, skills and experience


Experience of operating in a similar role within professional services is essential, together with a tenacity for detail and delivering excellent client service. Legal sector experience is desirable, but not essential.


  • Client Service focus
  • Attention to detail and ability to investigate and provide solutions to identified problems
  • Ability to work under pressure
  • Speed and high degree of accuracy of input
  • Motivated team player with a proactive attitude
  • Manages workload proactively and independently and shows commitment to team objectives
  • Seeks the relevant information to ensure prompt and successful completion of tasks
  • Excellent written and oral communication skills
  • Promotes a professional approach to work in both appearance and manner
  • Seeks opportunities to learn and develop skills
  • Good interpersonal skills
  • Anticipates internal and external client needs at all times





  • A minimum of 2 years' experience handling a significant volume of invoice chasing.
  • A minimum of 3 years' experience working in a legal environment.
  • Working knowledge of all Microsoft applications e.g. Word, Outlook, PowerPoint, Excel.
  • VAT knowledge.



  • Working knowledge of the Solicitors’ Accounting Rules.
  • Experience of Aderant Finance System.
  • Knowledge of billing.




Here are a select few benefits that Taylor Wessing offer; 


  • Hybrid working (Offering the opportunity to work remotely, while maintaining a social boundary by working from our award-winning offices for 3 days a week) 
  • Holiday (Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata). 
  • Enhanced Maternity and Paternity leave (After one-year service, you are entitled to up to 26 weeks leave full pay if you or your partner give birth or adopt a child). 


Along with these there are many more benefits we offer, with the addition of a comprehensive flexible benefits package available. 


Our culture


Nurturing a diverse, inclusive culture allows all of our talent to flourish, sparks creativity and powers innovation.  We continue to build a team that exemplifies inclusivity and reflects the firm's core values: creative, excellence, integrity, responsible, respect and team.  We value and celebrate the differences in who we are, what we have experienced and how we think, so all candidates will be treated fairly regardless of age, caring responsibilities, disability, gender identity, marital status, neurodiversity, pregnancy, race, religion or belief, sex, sexual orientation and socio-economic background. 


The way we work


At Taylor Wessing, we never settle for average. We're creative thinkers, problem solvers and continuous learners who excel at what we do and believe our best work is still ahead of us. We are a firm that's large enough for you to achieve your ambitions, but connected enough to be a true community.